About Servicesound

Thank you for visiting the Servicesound web site. I hope you will find it useful and informative

My Name is Geoff Kremer.

I have been running my business repairing and servicing Hi Fi equipment since 1968. In those early days, before the introduction of digital technology, valve equipment and open reel tape recorders were the norm.Here is the workshop...
It's shown nice and tidy and clean.

Not always the case especially when my two
Bearded Collie dogs bring in something for me to fix!

When micro electronics began to appear people started throwing their old valve equipment away. The digital/ micro electronics era has revolutionised the Hi-fi of today but in Servicesound's, and many listeners, opinion it lacks the sweetness and quality of those early machines. Many people are now dusting off their ancient equipment and using it again.

Recording studios are returning to analogue tape recorders for mastering. Many artists and bands prefer valve amplification because of the superb sound they offer.

Contrary to popular belief valves are easily bought and are not expensive. This along with the availability of modern components makes renovating amplifiers and reel to reel tape recorders viable once again.

This is where Servicesound can help.

I take great pride in servicing and repairing much value equipment and endeavour to achieve the highest possible standards.

Guarantees ------ Warranties

All the work carried out by Servicesound is guaranteed for a minimum of 6 months. The above guarantee covers only the work as described on the invoice and is effective from the date shown on the invoice and on the label attached to the machine. The guarantee does NOT cover the entire machine. It covers only those parts and the labour used in the fitting thereof.

The guarantee is immediately null and void if the Servicesound reference label attached to the machine is removed.

Here is Maxie...

...he keeps me company in the workshop. The guarantee is NOT transferable, if you sell the machine to which the guarantee applies, the guarantee is not transferred to the new owner unless you specifi cally request Servicesound to transfer the guarantee to a different owner.

The guarantee covers only the fault and or faults the machine was originally repaired for. It does not cover faults or defects different to those above that have appeared after its return.

The guarantee will be invalid if it is found the machine has been misused or tampered with.

The guarantee does not cover damage due to shipping. The courier must be contacted and informed of the damage.

Failures and faults that appear within the guarantee period but are not associated with the original problem will be repaired and charged for. The charge is at the discretion of Servicesound.

For tape machines.
The guarantee does not cover faulty operation due to defective tape media such as tape shedding or sticky tape syndrome, faulty connection and signal leads and improper use.

For amplifiers.
The guarantee does not cover improper use, faulty and defective leads, inappropriate use such as using the amplifier without speakers properly connected. The guarantee does not cover the improper use and fitting of valves.

Here is Poppy...

...she keeps me company in the workshop too.Machines that fail and ARE covered by the Servicesound guarantee will be repaired completely free of charge. If the machine was originally delivered by courier the carriage/shipping charges will be covered. If the machine was originally personally bought in, subsequent courier/shipping fees will NOT be covered.

If a machine has a problem when you receive it please immediately notify Servicesound quoting the reference number.

For those interested in the equipment used

The equipment used in the workshop is as follows, from left to right on the bench;
iMAC G4 PPC running OS 10.6, two oscilloscopes, top is a Hameg dual trace 20 mHz, bottom is a Telequipment dual trace 5 mHz, next, top is a Ferrograph RTS2 test set and below is the expander for it, next is a Rogers precision AF oscillator, and next to that a Rogers precision RMS meter (both these items were once owned by the late Jim Rogers who lived a mile down the road from me) on top of those are two FLUKE digital RMS meters, next is a Marconi distortion factor meter then a specially built valve driven multi function test system and on the floor in front of the red tool chests (with its huge manual on top) is a computerised Hewlet Packard FFT frequency analyser. Not shown are two AVO Mk9 multimeters and a AVO valve tester. Soldering is by a ANTEX digital soldering system.

If you have any technical or general questions concerning any aspect of Hi-fi I will be happy to discuss them with you. Geoff Kremer