About Servicesound

Thank you for visiting the Servicesound web site. I hope you will find it useful and informative

My Name is Geoff Kremer.

I have been running my business repairing and servicing Hi Fi equipment since 1968. In those early days, before the introduction of digital technology, valve equipment and open reel tape recorders were the norm.

When micro electronics began to appear people started throwing their old valve equipment away. The digital/ micro electronics era has revolutionised the Hi-fi of today but in Servicesound's, and many listeners, opinion it lacks the sweetness and quality of those early machines. Many people are now dusting off their ancient equipment and using it again.Here is the workshop...
It's shown nice and tidy and clean.

Not always the case especially when my two
Bearded Collie dogs bring in something for me to fix!

Recording studios are returning to analogue tape recorders for mastering. Many artists and bands prefer valve amplification because of the superb sound they offer.

Contrary to popular belief valves are easily bought and are not expensive. This along with the availability of modern components makes renovating amplifiers and reel to reel tape recorders viable once again.

This is where Servicesound can help.

I take great pride in servicing and repairing much value equipment and endeavour to achieve the highest possible standards.

Guarantees ------ Warranties

All the work carried out by Servicesound is guaranteed for a minimum of 6 months. The above guarantee covers only the work as described on the invoice and is effective from the date shown on the invoice and on the label attached to the machine. The guarantee does NOT cover the entire machine. It covers only those parts and the labour used in the fitting thereof.

The guarantee is immediately null and void if the Servicesound reference label attached to the machine is removed.

The guarantee is NOT transferable, if you sell the machine to which the guarantee applies, the guarantee is not transferred to the new owner unless you specifi cally request Servicesound to transfer the guarantee to a different owner.

The guarantee covers only the fault and or faults the machine was originally repaired for. It does not cover faults or defects different to those above that have appeared after its return.

The guarantee will be invalid if it is found the machine has been misused or tampered with.

The guarantee does not cover damage due to shipping. The courier must be contacted and informed of the damage.

Failures and faults that appear within the guarantee period but are not associated with the original problem will be repaired and charged for. The charge is at the discretion of Servicesound.

For tape machines.
The guarantee does not cover faulty operation due to defective tape media such as tape shedding or sticky tape syndrome, faulty connection and signal leads and improper use.

For amplifiers.
The guarantee does not cover improper use, faulty and defective leads, inappropriate use such as using the amplifier without speakers properly connected. The guarantee does not cover the improper use and fitting of valves.

Machines that fail and ARE covered by the Servicesound guarantee will be repaired completely free of charge. If the machine was originally delivered by courier the carriage/shipping charges will be covered. If the machine was originally personally bought in, subsequent courier/shipping fees will NOT be covered.

If a machine has a problem when you receive it please immediately notify Servicesound quoting the reference number.

For those interested in the equipment used

The workshop equipment comprises;

Hameg 20 mHz twin trace oscilloscope and Telequipment 10 mHz dual beam oscilloscope.
Marconiphone laboratory Harmonic Distortion Analyser.
Rogers wide band VTVM and Rogers low distortion audio oscillator.
Ferrograph TRS2 tape recorder test meter and Ferrograph TRS2 AUX tape test unit.
Fluke true RMS digital meter and Fluke Model11 digital meter.
Two Avo series 9 MkIII meters and Avo valve dynamic test meter.
Antex digitally controlled soldering irons.
Specially designed and built valve driven test and measurement interface.
Test speakers, Bowers & Wilkins Matrix 804's and Morden Short Carnival's.

If you have any technical or general questions concerning any aspect of Hi-fi I will be happy to discuss them with you. Geoff Kremer